Direct Service COVID-19 Precautions

The coronavirus (COVID-19) pandemic has changed much in our lives. In March, CCTC staff quickly began providing many of our services via telehealth so that we could continue to serve the children and families that rely on us.

Now, after much preparation, we are planning to gradually and carefully resume more in-person services at our Delaware Ave. location, Montgomery County and The Cornerstone Center.

We have implemented a number of new policies and procedures at CCTC in an effort to keep our children and families, as well as our staff, safe and healthy.

  • Everyone — children, parents/caregivers and staff members — who enters any of our locations must wear a mask (if necessary, surgical masks will be provided by CCTC before entry) and participate in a screening process, which includes a thorough questionnaire and temperature check. Those showing symptoms or deemed at-risk will be referred for testing or quarantine and will not be able to enter the building.
  • CCTC is limiting the number of parents/caregivers who may accompany a child for each visit to one (1) adult.
  • We are following rigorous cleaning and disinfection practices, guided by instruction from the Centers for Disease Control and Prevention (CDC).
  • All of our spaces will be set up to practice social distancing. Throughout the building you’ll find posted guidelines for safely navigating elevators, bathrooms and other public areas.
  • For children receiving in-home services, parents/caregivers will receive a call the day before your scheduled appointment to answer the screening questions. CCTC staff, as well as children and families, must wear a mask at all times, while receiving in-home services.

We understand that the prospect of having an in-person visit may not be something that you and your family choose to do right now, and that is completely understandable. We will still be offering telehealth for many of our programs, so please talk with your clinician about what the right choice is for your family.

We believe with our strong commitment to open communication, emotional intelligence, social learning, social responsibility, and growth and change that we together will experience a smooth and successful transition back to in-person care. As always, please don’t hesitate to reach out to your clinician with any questions or concerns.