Blended Case Management

CCTC’s Blended Case Management* Program assigns Care Coordinators to work intensively with families. Blended Case Management works within the home and connects families to resources within their community, but Blended Case services are delivered by the Care Coordinator, who takes on a more intensive role in the family’s day to day life.

Many families who receive Blended Case Management services are also receiving clinical services either through another CCTC program or through a different provider. BCM seeks to address the many factors that contribute to a child’s mental and behavioral well-being, and provides a wide range of social service supports, resources, and interventions. The role of the Care Coordinator is to be a stable resource, available to assist the family as challenges arise both day to day and long term, and connect the family with any and all resources they may need. The Care Coordinator’s responsibilities range from helping a parent or caregiver find a stable job, to mediating family disputes, to referring a family member to addiction treatment. Every Care Coordinator undergoes an extensive training, which prepares them to handle a wide range of family challenges.

CCTC’s Care Coordination approach is rooted in the belief that a child’s mental and behavioral health challenges cannot be fully understood outside of the context of the home. The Blended Case Management program works with the family to identify barriers within the home that are preventing the child from reaching their full potential. Care Coordinators take steps to remove these barriers by connecting families with resources both at CCTC and within their communities. The goal of Blended Case Management is to increase the family’s ability to identify and utilize natural supports available to them and begin to use these resources to create a healthy home environment that is conducive to healing and emotional well-being.

*The term “Case Manager” is used widely within the mental health and social service field to refer to the individual in charge of managing care for a family. In accordance with our identity as a “people-first” organization, CCTC prefers the term “Care Coordinator. ”We find the term “Care Coordinator” to be a more effective way to describe our care providers and the services they offer.

Contact: Nicole Rich, Director of Care Coordination Services
Email: Nicole.Rich@cctckids.org